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Terms and Conditions

1. Acceptance of Terms

By accessing and using this website, booking coaching services, or purchasing packages, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue using the website and refrain from engaging my services.

2. Coaching Disclaimer

The coaching services offered are designed to support personal and professional development. However, I do not offer legal, medical, financial, or psychological advice. Coaching is not a substitute for therapy, counseling, or medical treatment. Clients are responsible for their own decisions, actions, and results, and I do not guarantee specific outcomes.

3. Payments and Refunds

  • All payments must be made in advance of scheduled sessions.

  • Payments for coaching services are non-refundable except as outlined in the Booking Policy (see the section below).

  • Multi-session packages are non-refundable once the first session is used. Clients are encouraged to complete all booked sessions within 3 months of purchase.

4. Cancellation and Rescheduling

  • You may reschedule any session with 24 hours’ notice at no charge.

  • Cancellations within 48 hours of the session will receive a 50% refund.

  • Sessions canceled with less than 24 hours' notice will not be refunded but can be rescheduled at a 50% discount (see Booking Policy for more details).

5. Intellectual Property

All content on this website, including text, images, videos, and resources provided during coaching, are the intellectual property of Gizem Åžahan unless otherwise stated. You may not copy, modify, or distribute any materials for commercial purposes without explicit written consent.

6. Confidentiality

Your privacy is important. All information shared during coaching sessions will remain strictly confidential, except in situations where disclosure is required by law (e.g., imminent harm to yourself or others). Client testimonials may be used for promotional purposes only with prior written consent.

7. Limitations of Liability

To the extent permitted by law, Gizem Åžahan will not be held liable for any direct or indirect damages arising from the use of this website or coaching services. You assume full responsibility for your actions and decisions during and after coaching sessions.

8. Governing Law

These Terms and Conditions are governed by the laws of Turkey/Izmir, and any disputes will be resolved under the jurisdiction of the courts in Turkey/Izmir.

Booking Policy

  • Session Bookings: Sessions must be booked and paid for in advance. A confirmation email will be sent once the booking is complete.

  • Rescheduling: Sessions may be rescheduled with at least 24 hours' notice at no additional cost.

  • Cancellations: Cancellations made with 48 hours' notice will receive a full refund. Cancellations within 24-48 hours receive a 50% refund. Cancellations made less than 24 hours before the session are non-refundable.

  • No-Shows: Missed sessions without notice will not be refunded.

Privacy Policy

1. Information Collection

We collect personal information (such as your name, email, and payment details) when you book a session or subscribe to our newsletter. This information is used to process bookings, communicate with you, and improve our services.

2. Use of Personal Data

Your data is used solely for processing bookings, sending updates, and delivering services. we do not sell, rent, or share your personal information with third parties unless legally required.

3. Data Security

All personal data is stored securely, and appropriate measures are in place to prevent unauthorized access, disclosure, or destruction of data.

4. Cookies

This website uses cookies to improve user experience. You can opt-out of cookies by adjusting your browser settings, though this may limit functionality on the site.

5. Third-Party Services

This website may contain links to third-party services. We are not responsible for the privacy practices of these services, and you are encouraged to review their policies.

Refund Policy

  • Single Sessions: Refunds are available for sessions canceled at least 48 hours in advance. No refunds are given for cancellations made less than 24 hours before the session.

  • Packages: Refunds are not available for multi-session packages once the first session has been completed. Unused sessions can be rescheduled within 3 months of purchase.

Last Updated: 2024

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